Bank Jago · 2022

Pocket Tabs

Letting people sort their Pockets by what the money is for, not just who owns it.

Project info
Role
Product Designer
Surface
The Pockets page of the Jago app.
Scope
Custom tabsCreate, rename, reorder and delete tabs, next to All, My Pockets and Shared with me Organising PocketsAdd a Pocket to a tab, move it, remove it, or fill an empty tab with existing Pockets GuidanceA two-step first-time tooltip, and a confirmation toast for every change GuardrailsTab name rules, inline errors and an unsaved-changes check
Release
MVP 1, the first version of the feature.
01 · Summary

Pockets were sorted by owner. People think in goals.

In the Jago app, every Pocket lives on one page, and the only way to slice that page was by ownership: All, My Pockets, and Shared with me. That works with a handful of Pockets. It stops working when someone has a Main Pocket, a few savings goals, a Lock Pocket, Pockets shared with family and a GoBiz Pocket for their business, all in one grid.

Pocket Tabs lets people create their own tabs, like Business, Personal or My Investment, and decide which Pockets go in each one. A Pocket can sit in more than one tab, and taking it out of a tab never touches the money inside.

This first version covers the whole lifecycle: creating and managing tabs, moving Pockets between them, filling an empty tab, and the guardrails and guidance around all of it.

02 · The problem

One long grid, sliced the wrong way

Pockets are how Jago customers split their money: daily spending, savings goals, locked deposits, shared Pockets and business Pockets for GoBiz merchants. The more someone uses Pockets, the longer that grid gets.

The existing tabs answered "who owns this Pocket?", but people usually look for a Pocket by what it's for: the business money, the travel fund, the investments. With only ownership tabs, they had to scroll and scan the whole grid every time.

Let people group Pockets the way they already think about their money, without ever putting the money itself at risk.

The second half of that mattered as much as the first. Every action in this feature had to read clearly as organising, never as transferring or deleting.

03 · How it works

Six flows, one mental model

Tabs on the Pockets page

Mobile · on the grid
A · The Pockets page, now with tabs

Custom tabs sit right after the three built-in tabs, with a + at the end of the row to create a new one. The tab row scrolls sideways, so it keeps working as people add more tabs.

Pockets page with tabs All, My Pockets and Shared with me, a plus button, and a grid of Pocket cards
The Pockets page with its tab row
B · Creating a tab

Tapping + opens a short bottom sheet with a single field. The name has a 15-character limit with a live counter, so it always fits in the tab row, and Save only turns on once there's a name. A toast confirms the new tab, and the page switches straight to it.

Create New Tab bottom sheet with an empty Tab Name field and a disabled Save button
An empty name keeps Save off
Create New Tab sheet with My Investment typed, a 13 of 15 counter and an active Save button
A live 15-character counter
Toast saying the My Investment tab has been added, with the new empty tab selected
Confirmed, and switched to the new tab
C · Filling an empty tab

A new tab starts empty, so its Create Pocket card offers two paths: create a brand-new Pocket, or add existing Pockets from other tabs. The picker reuses the same tabs and search, lets people choose several Pockets at once, and the Save button counts how many are selected.

Bottom sheet with Add New Pocket and Add existing Pocket from other Tab
Two ways to fill an empty tab
Picker listing Pockets with radio buttons, Lock Pocket selected, and a Save (1) button
Pick existing Pockets; Save counts them
Toast saying the Pocket was successfully added to this tab, with Lock Pocket now in My Investment
Added, with a toast to confirm
D · Adding a Pocket to another tab

From any tab, tapping and holding a Pocket opens its menu. Add to other tab shows every custom tab as a small preview of the Pockets already inside it, so people recognise a tab by what's in it, not just its name. If the right tab doesn't exist yet, there's a New Tab shortcut in the same sheet.

Long-press menu on a Pocket with Copy Pocket Number, Edit Pocket order and Add to other tab
Long-press menu on a Pocket
Add to Other Tab sheet showing tabs Business, Personal and Other as previews of their Pockets, with a New Tab link
Tabs shown by their contents
Toast saying the Pocket has been added to this tab
Confirmation toast
E · Moving or removing a Pocket

Inside a custom tab, the same long-press menu changes to fit the context: Move to other tab, and Remove from this tab in red. Removing only takes the Pocket off this tab. The Pocket and its balance stay exactly as they were, and the toast says so: the Pocket has been removed from this tab.

Long-press menu inside My Investment with Edit Pocket order, Move to other tab and Remove from this tab in red
Inside a custom tab: move or remove
Between using tabs and managing them

Organising Pockets happens in place, on the grid. Changing the tabs themselves gets its own screen, where edits are saved together.

Managing tabs

From the ··· menu
F · Manage Pocket Tabs

Manage Pocket Tabs lives in the page's ··· menu. Tabs can be renamed, reordered with drag handles and deleted, while the three built-in tabs stay locked. Changes are saved together with one tick, and leaving with unsaved changes asks first.

Pockets page menu with See my e-Statements, Edit Pocket order, Manage Pocket Tabs and About Pockets
The entry point, in the ··· menu
Manage Pocket Tabs screen listing four tabs with drag handles; only My Investment has a delete icon
Rename, reorder, delete
Save Changes dialog asking whether to save the changes, with Don't Save and Save
Unsaved changes are never lost silently
G · First-time guidance

The first time someone opens Pockets after the update, a two-step tooltip points at the + (Add New Tabs) and then at a Pocket (tap and hold to rearrange or open more settings). It teaches the two things that aren't visible on the screen, and both steps can be skipped.

Tooltip pointing at the plus button: Add New Tabs, categorize your Pockets in different tabs, with Skip and Next
Step 1: where tabs come from
Tooltip pointing at a Pocket: Manage Your Pocket, tap and hold to rearrange or access more settings, with Prev and Got it
Step 2: the long-press gesture
04 · Design decisions

What kept it simple, and safe

  1. 1

    Organising never looks like moving money

    Every action in the feature names the tab: Add to other tab, Move to other tab, Remove from this tab. Remove is red because it changes something, but its toast makes clear that only the tab changed. Nobody should wonder whether their balance moved.

  2. 2

    A Pocket can belong to more than one tab

    Money doesn't fit neatly into one category. A business Pocket can also be part of an investment plan, so adding a Pocket to a tab doesn't take it out of another one.

  3. 3

    Keep the grid a grid; put actions behind a long press

    The Pockets page stays a clean view of balances. Organising actions live in a long-press menu that adapts to the tab you're in, and the first-time tooltip teaches that gesture once.

  4. 4

    Show what's inside, not just a name

    In the Add to Other Tab sheet, each tab is a preview of its Pockets. Picking the right destination becomes recognising, not remembering.

  5. 5

    No dead ends

    An empty tab offers both ways to fill it, and the Add to Other Tab sheet has a New Tab shortcut. People never have to back out and start again to finish what they came to do.

05 · Guardrails

Rules for names, and for unsaved work

Tab names appear on the main Pockets page, so they need rules. Each problem gets a red outline on the field at fault, plus a toast that says what to fix.

  • Empty nameA tab can't be saved without a name.
  • Duplicate nameTwo tabs with the same name would be impossible to tell apart, so a name that's taken is rejected.
  • Offensive wordsNames are checked before they can be saved.
  • More than one problemErrors combine into a single message, so everything can be fixed in one pass.
  • 15-character limitA live counter while typing keeps names short enough for the tab row.
  • Unsaved changesLeaving Manage Pocket Tabs with edits asks whether to save them, with Save as the main action.
Manage Pocket Tabs with three tab names outlined in red and an error toast about a duplicate and offensive name
Several errors, one message, every bad field outlined
06 · Results

What I'd want to measure

These are the signals that would show whether tabs actually help people find and manage their Pockets:

  1. Adoption. Share of Pocket users who create at least one tab.
  2. Depth. Pockets per custom tab, and how many Pockets sit in more than one tab.
  3. Guidance. How many people finish the first-time tooltip versus skip it.
  4. Friction. How often naming errors appear, to tune the rules.
To add: real adoption numbers once available.
07 · Final thoughts

Small labels carry the trust

Most of this feature is ordinary list management: create, rename, reorder, delete. What made it a banking problem is that every one of those actions sits right next to people's money. The work that mattered most was in the words, making sure every label and toast said "tab", so organising never felt like moving funds.

As an MVP, it keeps tabs plain: a name and a set of Pockets. Once we see how people actually use them, richer ideas like tab icons or suggested groupings can earn their place.

Contact

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